I was prepared to have the third Lenovo T61P, but to my surprise the supplier offered a full refund, including the extra memory and the battery I had bought. Very descent of them. I just cannot believe how inconsistent the built quality of this laptop was, one came with faulty display, another with totally different faults. I shall be checking out Asus range now. Good bye Lenovo. It could have been a perfect laptop if it was put together properly.